Running a modern podiatry clinic isn’t just about good clinical or patient experience. Podiatrists also need the right digital tools to manage patients and keep the practice running smoothly.
From scheduling and intake to telehealth visits, reviews and follow up care the tools a podiatrist chooses can make all the difference.
What’s interesting is that podiatrists don’t all use the same platform. Some use specialized healthcare solutions that integrate tightly with their EHR, others mix general practice management apps with marketing focused tools to keep their calendars full.
Here are some of the most used and highly rated tools podiatrists use every week. Hear from them directly.
I’ve been using the PrognoCIS patient portal for 3 years and it’s been a total win for both patients and our team. Instead of calling us for every little thing, patients can log in anytime to see their records, lab results, pay bills or request appointments. It reduces the phone calls and my front desk isn’t overwhelmed with routine questions.
What I like most is that it’s built into the EHR so nothing gets lost in translation – no double entry, no missing notes. Patients feel like they have transparency and control and we have fewer bottlenecks during the week. If you want to give patients more access and lighten the admin load PrognoCIS does a great job of bridging that gap.
Dr. Mikel Daniels, DPM, Founder of We Treat Feet Podiatry.
I use the Healow app for the patient portal. And it takes a lot of back and forth off my staff’s plate. Patients can get on their phone, check labs, request refills, book follow ups and even join a telehealth visit without calling us ten times. What I like is that it feels natural for the patient. They’re already on their phone all day so sending them reminders, intake forms or even a quick message through Healow just works.
And since it’s already integrated with the EHR I’m not worried about data being out of sync. If you’ve been dealing with no shows or patients calling for basic stuff, Healow takes a lot of that noise away and frees you up to actually spend time with the patients who need you.
Dr. Brandon Maijala, DPM, Founder of Care Podiatry.
As a podiatrist the tool I use most is PracSuite. It’s become the backbone of my practice and I use it to manage my patient load within our healthcare system.
The platform excels in several areas that impact patient care. I can access patient schedules and clinical notes remotely so I can prepare for consultations before I get to the practice. The automated SMS reminder system has reduced our no-show rate by 50% which is a huge boost to clinic efficiency and makes sure patients get timely care for their foot and ankle conditions.
During consultations instant access to patient histories and previous treatment notes is gold especially when managing complex or chronic podiatric conditions. The scheduling function allows me to book follow up appointments in real time while discussing treatment plans with patients.
The integrated billing system simplifies our admin and reduces paperwork so I can spend more time with patients.
Dr. Rebecca Rushton, BSc (Pod), Founder of Blister Prevention.
The tool I use most during a typical clinic week is NextGen EMR. It’s the backbone of our daily operations at The LV Foot Surgeons. From scheduling and patient intake to clinical documentation, e-prescriptions and billing workflows, it all happens in one place.
One of the big benefits is the patient engagement tools like secure messaging, appointment reminders and even telehealth integration; which improves continuity of care and saves time for our staff and our patients. It’s more than just a record keeping system; it’s a full clinical and administrative hub that allows us to focus on delivering high quality, personalized foot and ankle care.
Dr. Evan Vieira, DPM, Podiatrist from The LV Foot Surgeons.
I can vouch for Zocdoc, even though we have our own website with online booking set up. Why not be where patients are already looking? Zocdoc gets us in front of new patients who may not find my website on their own, especially younger folks who just go straight to Zocdoc when they need a specialist.
I don’t use it as my main booking tool. It’s more of a lead generator. Patients still find me on ZocDoc, but once they’ve had their first visit, most of them stick to using the clinic’s website or patient portal for follow-ups. It’s a good balance: the website builds my brand and I’m in control of the patient journey. Zocdoc feeds in a steady stream of new appointments.
Dr. David Gordon, Podiatrist & Founder of Pro Foot Doctors.
One of our podiatrists uses the Jane app alongside his own website and loves the setup. His website is the “front door” for his practice – patients land there, read about the services and then book through Jane. Jane takes all the messy bits away: the scheduling, the reminders, even the intake forms. Patients can hop on, grab a spot that suits them and it syncs straight into the clinic calendar without any back and forth.
Once people get used to booking through Jane, it feels seamless and he doesn’t have to answer every call for every appointment change. Plus it has charting and billing built in so he doesn’t need separate systems for those. He still likes having his own website for branding and visibility but Jane is the engine running in the background that keeps scheduling and follow up stress free for both staff and patients.
Doxy.me is another telehealth platform many podiatrists use when they want a simple and secure way to connect with patients remotely. Since it’s browser based, patients don’t need to download an app or create complicated logins. Making it easy even for non tech savvy patients. It’s HIPAA compliant, has a virtual waiting room and supports file sharing and screen sharing which can be super helpful during consultations.
For podiatrists Doxy.me can be a great option for follow ups, post surgical check ins or consultations for patients who may have mobility issues and don’t want to travel. The low barrier to entry and the fact it integrates seamlessly into a practice’s existing workflow makes it a great option for practices that want to add telehealth without having to change everything.
Emitrr is designed for healthcare practices so it’s a great fit for podiatrists who want to simplify patient communication and reduce no-shows. The platform has online scheduling, automated reminders, recall campaigns and two way texting all in one HIPAA compliant system. Patients can confirm or reschedule appointments directly through SMS which cuts down on phone calls and keeps the clinic calendar full.
What sets Emitrr apart is that it goes beyond scheduling. Podiatrists can use it for telehealth links, post visit follow ups, review requests, and even AI assisted responses to routine patient questions. It also integrates with leading EHRs so appointments and records stay synced without extra work for staff. For clinics that want to save administrative time and keep patients more engaged and informed Emitrr is a focused healthcare ready solution.
Zoho is a great choice for clinics that want an affordable and highly customisable system to manage patient relationships. Because it’s per user pricing, it’s easy for a small practice to start small and scale as the team grows. The real advantage of Zoho is flexibility. It allows clinics to track leads, manage follow-ups and automate communication workflows in a way that fits how each office works.
It’s not built specifically for healthcare but many practices like the modular design which integrates with other Zoho apps like finance, email and analytics. For podiatrists who want a CRM that balances cost, usability and flexibility Zoho is a strong and trusted option.
This one’s my personal favorite. We didn’t use this for all things digital. But we used this with Zoho for a client and it works like a charm.
GoHighLevel stands out as an all in one platform that combines marketing automation, patient communication and CRM all in one. Unlike other systems that charge per user, GHL’s flat pricing means unlimited staff can use the system which is super helpful in a busy clinic with multiple providers and admin teams. Its strength is automation: podiatrists can build smart workflows for appointment reminders, post visit follow ups, review requests and even drip campaigns to re-engage past patients.
Many clinics will also like that GHL can host landing pages, manage pipelines and integrate with telehealth tools so it’s more than just a CRM. It’s a full marketing engine. For practices that want to professionalize patient engagement and keep control of their marketing in one place, GHL is a powerful tool to check out.
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